Insurego Inc Privacy Policy


Insurego is committed to protecting your privacy. This Policy explains how we use and protect any personal information that we collect from you.

What personal information we collect

Personal information is any information that can identify you as an individual.

When you request an insurance quote on our website, we may request your:

  • Name and date of birth
  • Contact information, such as your email address, and phone number
  • Vehicle or property description
  • Banking and financial data
  • Marital status
  • Driver’s licence and driving record
  • We collect this personal information so that our experts can provide you with an insurance quote. You have the option to choose whether and how you would like our experts to contact you.

    When you visit our website, cookies (small data files stored on your computer) will automatically collect technical information about your visit, such as your IP address. Other technical information is also collected, such as your operating system, device information, and the URL you had previously visited.


    Why we collect your personal information

    We collect your personal information only so that we can provide you with our products and services.

    We collect the contact information that you voluntarily provide to us so that, upon your request, we can provide you with an accurate insurance quote, detect and prevent fraud, respond to your questions and comments, or provide you with technical support.

    We collect technical information about your visits to our website for analytical purposes, to improve our products and services, and to improve the operation of our website.


    If you do not want us to collect your personal information

    You can disable cookies through your browser, but some features of the site will no longer be available if you choose to do so.

    If you choose not to provide us with personal information, you may not be able to use certain features of the website or services.


    Where we store your personal information

    We store your personal information in servers located in Toronto, Ontario, Canada.Therefore, the laws of Toronto, Ontario, Canada apply to your personal information.


    What we do with your personal information

    We do not share your personal information with any third parties without your knowledge and consent except where required by law, for the purposes of a corporate transaction, or as follows:

  • We may hire third parties to help us provide our services, such as web host providers or payment processors.
  • We may share your personal information with certain third parties, such as insurance companies, claims adjusters, brokers or agents, or financial institutions with interests in your property so that we can provide you with our products and services.
  • Any third party who has access to personal information that we have collected is bound under contractual provisions to protect that information in accordance with applicable laws and to the same extent that we protect it.


    What we do to protect your personal information

    We have physical, technological, and organizational controls in place to protect your personal information, such as encryption, staff training on personal information protection, the granting of access on a strictly need-to-know basis, and restricted and monitored access to our data servers.


    How long we keep your personal information

    When we no longer need your personal information to provide you with our products and services, we destroy or anonymize it.


    Your rights

    You have the right to review, correct, update, and request that we delete the personal information that we have about you.

    We will provide you access to your personal information except where prohibited by law. If we ever need to refuse your request to access your personal information, we will provide you with the reason for our refusal.

    To make a request to review, correct, or update your personal information, or if you have any questions about this Policy, please contact us at:

    privacy@insurego.ca
    Neil MacLeod
    Chair, Risk & Privacy Committee, Insurego Inc