Response on COVID-19

***Update June 15, 2020 (Ottawa, Ontario) - It is business as usual for the insurance carriers now and they are no longer offering payment deferrals. Please speak with one of our insurance experts if you have questions.***

March 23, 2020 (Ottawa, Ontario) - We understand that these are uncertain times right now. As our world continues to change, Insurego is doing everything we can to continue to serve our customers while keeping health and safety in mind.

We are following the recommendations of the Public Health Agency of Canada. In order to protect the health and safety of our employees and their families, we have applied our business continuity plans and our employees are working from home. We will continue to work remotely until health officials say it is safe to return to our offices.

Our licensed insurance brokers are accessible via telephone (1-844-678-7346) and online chat at while working revised hours, Monday to Friday from 8AM to 4PM EST. For after-hours claims, please visit and find your insurance company’s 24-hour emergency number.

We will be posting updates on our social media channels, our homepage and this blog. Please follow us on Facebook, Twitter, Instagram and bookmark this blog.

Our hearts and appreciation go out to all the doctors, nurses and other essential services workers on the front lines.

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